Such statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. IT Service Management. I’m proud of the global engineering. FedRAMP is the Federal Risk and Authorization Management Program. Keep service owners in the loop by surfacing key outages, changes, and incidents—with full context. For complex changes, the Change Advisory Board (CAB) Workbench serves as a single destination to automatically plan schedule and run CAB meetings efficiently. Impact Accelerate ROI and amplify your expertise. Vendor management is a broad banner, encompassing essentially all of the activities that an organization may engage in when interacting with its suppliers. Order Management for Telecommunications. Help employees engage in their career growth. At its most basic, release management describes overseeing the development, testing, deployment, and support involved in designing and releasing software. Employee self service (ESS) is technology that allows employees to handle a number of human-resources and administrative tasks on their own. Solutions Products. Help capture knowledge, enable self-service, and improve employee satisfaction. The ServiceNow® San Diego release includes new products and applications, as well as additional features and fixes for existing products. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. ITSM. Managed services News ServiceNow Tokyo Release Targets Employee, Security, Supply Chain Management Joseph F. IT Asset Management Optimize technology asset investments Software Asset Management • Software Asset Management Success Value Builder: Drive continualPerformance Analytics is available with the Now Platform ®. Partner Grow your business with promotions, news, and marketing tools. Noncompliant controls and smart issue management automatically generate issues. At ServiceNow, it starts with our customers. Development. Shares of ServiceNow (NOW) have risen 27% since the company in late October delivered strong Q3 results. Following thorough. Creating Organizational Agility: How Adaptive Planning Can Make You More Agile. I am a ServiceNow professional since the Geneva release, playing different roles from ServiceNow business analyst and project manager to product owner and platform process owner with extensive experience across multiple ServiceNow applications and modules, such as IT Service Management (ITSM), Strategic Portfolio Management (SPM), HR. Enable customers with self-service options like order tracking and creating cases when they need help. The following are a few of the features that ServiceNow released in the Utah update: Quicker reaction times. Existing products were updated and changed in Vancouver. Get Demo. Product Documentation | ServiceNow. The stock, up 73% YTD, this week hit a new 52. Manage app entitlement at the instance level. Import orders from third-party systems and fulfill them within ServiceNow. Boost agent efficiency and customer satisfaction with intelligent service automation. Now, any employee who needs a laptop submits a request through the Service Portal. Combine Customer Service Management with other products and apps to create a powerhouse customer experience platform. Scale order management to take on modern telecom opportunities and build for customer success. ServiceNow announced its release of Orlando on January 23rd, 2020. Bundles all the work done (projects, epics, stories, enhancements, defects, problems, incidents, and so on) for products or services together and ensures that these work items are built, tested, and deployed on non-production and/or production environments. The provider hosts and runs the software from an external site and handles release management on behalf of the customer (usually a. Empower your agents to guide their. Catch the episode Enhanced Security and Streamlined Management: What’s New in the ServiceNow Vancouver Release The latest ServiceNow Vancouver release provides significant upgrades to the platform’s security capabilities. ServiceNow, Inc. IT Operations Management. Analyse trends with KPIs, metrics and role-based dashboards for customer service. Partner Grow your business with promotions, news, and marketing tools. IT Service Management. HR Service Management. Use ServiceNow ® Agile Development to power scrum, agile teams, and hybrid development methods. Speed new products to market and quickly turn services into revenue. SANTA CLARA, Calif. Demo HR Service Management. “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater transparency. The official source of the latest press releases about ServiceNow. Keep your hybrid workforce engaged and productive. John Ball. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. Special characters like underscores (_) are removed. “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater transparency. Available in the Now Platform Vancouver release, Now Assist for IT Service Management (ITSM), Customer Service. How search works: Punctuation and capital letters are ignored. Release management is the process of planning, designing, scheduling, testing, deploying, and controlling a software release. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. The new solutions enhance security and governance, simplify critical processes in healthcare and. ServiceNow Software Asset Management runs on a single-architecture platform, enabling faster outcomes to reduce spending and license compliance risks. Drive growth and reduce costs by using generative AI across every corner of your business. This tool enables dispatchers to schedule and manage specialized equipment like forklifts and. As described above it groups a series of changes into a collective called a release. We strive to adhere as closely as possible to WCAG 2. Known synonyms are applied. Learning Build skills with instructor-led and online training. ServiceNow Launches Major Platform Expansion with the Utah Release. ServiceNow Release Management is a lightweight and highly automated process that increases efficiency, transparency, consistency and compliance. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. Posted by IT Life Club. ServiceNow Release Management is a process that involves coordinating and managing software releases in an organized and efficient way. Speed new products to market and quickly turn services into revenue. Move the task along the timeline to change the start time and to impose a Time constraint of Start on a specific date. Unite teams on a single platform across accounts payable functions. EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe V3. Streamline, simplify, and enhance compliance to reduce audit costs and enable better decision-making. In other words, it allows you to monitor your company’s digital. Automate and optimise every process so every employee can focus on work that matters most. Note: For iOS, ServiceNow will publish the app to the Apple Business Manager on your behalf. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. Discover Solution Watch Video. Get a holistic view of your operations footprint across on-premises data centers and the cloud. Enhanced automation and orchestration tools for. Learn how to use the ServiceNow® Release Management application to plan, schedule, and control the deployment of IT services across the enterprise. It replaces the legacy Cloud Management application available in previous releases. By integrating development and operations teams and adding automation, organizations can improve collaboration, work culture, and ultimately productivity. To learn more about the cookies we use and how you can change your preferences, please read our. Respond quickly when changes are needed. Workforce optimization includes a range of tools and strategies for optimizing employee performance. Table 1. Jama Connect is requirements management software that helps guarantee releases are compliant and high-quality. For me, this reinforced the lesson that great customer experience goes beyond simply boosting. Assign articles to teams to manage feedback and maintenance. ServiceNow change and release management (part of ServiceNow ITSM functionality) facilitates authorizing and implementing changes to your IT infrastructure. Bring the power of generative AI to the Now Platform with Now Assist. And we’ve updated our Customer Service Management Playbooks with focused layouts that enhance the user experience and enable agents to resolve issues fast by providing access to the data and tools they need within one, centralized. Learning Build skills with. If the release is divided into multiple merges, the phases could be merge 1, merge 2, merge 3, and so on. 3. On the same note, an improved. Empezar. Use a Product record in Release Management to store information about a product for reference purposes and groups all the releases and work artifacts for the product. Impact Accelerate ROI and amplify your expertise. Manage disruption and monitor risk and compliance with real-time tools. Introduce a modern look and feel to your apps. SANTA CLARA, Calif. An improved business continuity manager including scenario analysis for operational resilience and a further improved risk heat map will allow companies to better track risks and the criticality associated with those risks. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Use generative AI to empower your customers, admins, and developers, with low-code tools and connected data. Documentation Find detailed information about ServiceNow products, apps, features, and releases. I believe with the integration between the tools we could use ServiceNow for the Release Management. ServiceNow-Powered Change and Release Management: the Gist. Bring together invoices, purchase orders, and approvals from a variety of systems, to pay suppliers accurately and efficiently. Visit Store Now Assist for IT Service Management Accelerate IT team productivity with generative AI experiences. The Release Management v2 plugin (com. Manage SaaS costs and usage with meaningful insights and actionable data. Find out how to align. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Automate and connect anything to ServiceNow. in location, user, and related core business data. The ServiceNow® Change Management application provides a tool for managing the life cycle of all changes in your organization, enabling rapid changes without compromising stability and governance. ServiceNow platform, in a cost-effective and efficient manner. ServiceNow, the leading digital workflow company making work, work better for people, today announced it has signed an agreement to acquire Sweagle, a Belgium based configuration data management company. Speed new products to market and quickly turn services into revenue. ImpactAccelerate ROI and amplify your expertise. View Upgrade Info. The Release Management v2 plugin (com. Automate and connect anything to ServiceNow. Documentation Find detailed information about ServiceNow products, apps, features, and releases. The transaction will extend ServiceNow’s DevOps and IT Operations Management (ITOM) capabilities, giving customers the. The ServiceNow® Digital Portfolio Management application enables you to view and manage the full life cycle of your services and applications in a unified workspace. Hardware Asset Management - Product Documentation: Tokyo - Now Support Portal. !!Bundles all the work done (projects, epics, stories, enhancements, defects, problems, incidents, and so on) for products or services together and ensures that these work items are built, tested, and deployed on non-production and/or production environments. Instead of delivering services separately by functional domain, services can be delivered in a manner that: Connects systems and departments. ServiceNow Strategic Portfolio Management is an enterprise-grade solution that supports a company’s digital transformation initiatives. Given the ever-increasing acceleration towards digitalization and increasing adoption of applications to support the transformation, organizations are discovering that governance and. Order Management for Telecommunications. A single cloud platform, single code base that easily extends purpose-built service management use cases and workflows beyond ITSM, including Security. Software assets are managed to ensure that the usage of all software is in line with the terms and conditions of the software and other conditions from the software vendor. Scale and support operations with end-to-end digital workflows. ServiceNow Release Management brings the power of advanced automation to the release management process. Capture, store, and maintain data for the resource lifecycle as a single source of truth. 1 Delivered as part of the Now Platform, spanning all ServiceNow cloud services. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. March 22, 2023. Transform the impact, speed, and delivery of IT. Deliver AI-powered self-service for common requests. Partner Grow your business with promotions, news, and marketing tools. Special characters like underscores (_) are removed. World Forums. ServiceNow unveils transformative innovations at Knowledge 2023. The Dialog Acts enhancement is enabled for all topics available in ServiceNow® Virtual Agent and Virtual Machine applications. — May 11, 2021 – ServiceNow (NYSE: NOW) today announced new updates to its Vaccine Administration Management solution and unveiled its new Healthcare and Life Sciences Service Management product. Use collaborative workspaces for effective management of risks and IT remediation. Remediation can even be suggested. This includes the renaming of certain buttons or features. Cash in on early payment discounts. ServiceNow Event. Unleash the power of IT. Incorporate ServiceNow system and application logs into your enterprise security analytics tools. The ServiceNow® Cloud Management application is redesigned for the Jakarta release. Digital Portfolio Management was enhancedFujitsu: Fujitsu’s Smart Factory solutions integrate with ServiceNow OT Management to provide visibility, security, and predictive maintenance for the operational technology managing a manufacturer’s production assets, to help manufacturers transition to a new paradigm of digital sustainability. Promote engagement and advocacy. Empezar. Speed new products to market and quickly turn services into revenue. Now Platform® Vancouver Release. Skip to page content. The Now Platform Vancouver release has arrived! Get the support and tools you need for every step of your upgrade journey. The world works with ServiceNow. To pull that off, we’re constantly working on many innovations. — March 22, 2023 — ServiceNow. Follow the instructions to “Get it Free”. There will be minimal failed changes and a reduction in cost per change using automatic conflict detection and risk assessment. A project manager's average salary is $85,365 whereas release managers make an average salary of $109,886. Enterprise Asset Work Management: The ServiceNow Utah release introduces new features that enable companies to enhance asset reliability. As you may see below, ServiceNow implementation costs may start from $60,000 plus license costs. Drive growth and reduce costs by using generative AI across every corner of your business. In this episode of Live Coding Happy Hour, ServiceNow experts demonstrated how the new controller can generate text summaries, translate between languages and styles, and. Using Release Management v2 - Product Documentation: Utah - Now Support Portal. Partner Grow your business with promotions, news, and marketing tools. Learning Build skills with instructor-led and online training. Updated Aug 2, 2023. Special characters like underscores (_) are removed. How to get Service Operations Workspace. — July 26, 2023 — ServiceNow (NYSE: NOW), NVIDIA (NASDAQ: NVDA), and Accenture (NYSE: ACN) today announced the launch of AI Lighthouse, a first‑of‑its‑kind program designed to fast‑track the development and adoption of enterprise generative AI capabilities. A change approval policy is. snc. ‑ September 16, 2020 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making work, work better for people, today unveiled the Now Platform ® Paris release, to help organizations remain agile and be resilient so they can grow and enhance their productivity during the COVID economy. The ServiceNow Madrid release introduced the ServiceNow Incident Management Mobile application, enabling resolution teams to view, manage, and resolve incidents from anywhere. Vancouver. Effective companies are built on dedicated, talented workforces. In contrast, the new Vancouver update is infused with a strong. Welcome to the Quebec release! CJ Desai. Process Mining. Workforce Optimization. Versions of ServiceNow stretch back over a decade, when the company (which had recently changed its name from Glidesoft) rolled out a version labeled ‘Summer 2007’. ServiceNow announces Employee Growth and Development, an AI-powered talent transformation solution to drive skills-based workforce management. New Finance and Supply Chain Workflows use AI, ML, and RPA to automate procurement, accounts payable, and other critical processes for increased speed and value. Its purpose is to. Related resources • Product Docs –Mobile release notes • Community –Mobile app configuration FAQmanagement via SLA timers and triggers. ServiceNow helps drive efficiency and collaboration to improve service experiences by providing a digital foundation that connects end-to-end process flows. Application portfolio management (APM) is the discipline of developing and governing application strategy to optimize a company’s technology stack. The stock, up 73% YTD, this week hit a new 52-week high of $678. June 22, 2020. There is an ongoing debate among IT professionals as to whether ITIL change management and release management are the same. This tool enables dispatchers to schedule and manage specialized equipment like forklifts and. 0 combines Test Management and Test Management 2. April 13, 2022. Boost the knowledge, confidence, consistency, and speed of government employees. Global Impact. ServiceNow will continue to introduce new capabilities to Workplace Service Delivery, including performance analytics and predictive intelligence, empowering businesses to evolve and optimize workspace and workplace design for employees’ shifting needs. Use a consolidated view of industrial control systems (ICS) data to prioritize incidents and changes, and then address them before they can impact operations. Read our developer and team development guides to learn how you can efficiently build solutions that work the way you work. Watch a 6-minute demo by Michael Lombardo, CEO of GlideFast Consulting, a consulting firm dedicated to ServiceNow. Store Download certified apps and integrations that complement ServiceNow. Release Management Users’ Guide! ! RELEASE!MANAGEMENT!USERS'!GUIDE& 5& belowunlessotherwiseagreedtobythe! ServiceOwnerandtheReleaseManagement! processowner. Learning Build skills with instructor-led and online training. Manage your team's work and access project status, time sheets, and agile development on your device. Enterprise Release Management (ERM) application (plugin - com. Sep 22, 2023 -. Get Started. Learning Build skills with instructor-led and online training. ServiceNow Request Management delivers employee self-service through a published catalog of services, automated workflows, and service level agreements. The ServiceNow plugin for HCL Accelerate automates the importing of records for ServiceNow incident management (beta), change. Represents the planned phases within a release, which are used to group. Deliver engaging experiences Simplify how your teams work using context-driven information and resources. Benefits. Transform the impact, speed, and delivery of IT. Improve end-to-end visibility and create a. With enhanced products like Zero Trust Access, an improved Vault suite, and more granular adaptive. snc. Release Phases. enterprise_release_management) being shipped with ITBM product line is approaching end of life from Orlando release. Use the Gantt chart to quickly change task attributes, such as start and end time, rather than opening every Task form and modifying field values one by one. snc. Scale order management to take on modern telecom opportunities and build for customer success. Select Gates and the ServiceNow Change Management pre. Automate approvals and governance to reduce bottlenecks and keep development moving forward. Partner Grow your business with promotions, news, and marketing tools. Known synonyms are applied. Accelerate your upgrade with essential tools, resources, and expert help. Special characters like underscores (_) are removed. How search works: Punctuation and capital letters are ignored. These enhancements include: • IntegrationHub Import: Simplify and accelerate import of large data sets with a new UI. We use cookies on this site to improve your browsing experience, analyze individualized usage and website traffic, tailor content to your preferences, and make your interactions with our website more meaningful. ServiceNow Third-Party Risk Management helps customers navigate the risk of doing business with third parties, a. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Developing effective change management strategies can help the company achieve this goal and enhance customer satisfaction. snc. Release Notes and Upgrades. — Sept. Quality assurance. As IT security becomes more robust, streamlining IT operations as a whole becomes more crucial than ever—especially as security threats continually evolve and pose unique, unanticipated threats. Automate and connect anything to ServiceNow. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Application Portfolio Management - Product Documentation: San Diego - Now Support Portal. Your ServiceNow development management approach should define your development standards, guidelines for customization and configuration, development process flow,. ---- KPMG and ServiceNow, today announced an expanded commitment to reimagine finance, supply chain, and. Generate and distribute customized reports and dashboards on demand and in real time. The key. ServiceNow Change Management also lets you automate approvals for low-risk changes to drive greater process efficiency. ServiceNow Release Management is a lightweight and highly automated process that increases efficiency, transparency, consistency and compliance. What's new at ServiceNow See All News NEWS ServiceNow expands Now Assist GenAI capabilities New Now Assist solutions include Virtual Agent, flow generation, and Field Service Management. Release Management encompasses the planning, design, build, configuration and testing of hardware and software releases to create a defined set of release components. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Impact Accelerate ROI and amplify your expertise. This enables Nuix to know which customers have downloaded the software and monitor any bug or bad code for new product releases. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. snc. Predict issues, prevent impact, and automate resolution with AIOps. ITIL is the most popular framework for governing IT. The ServiceNow Tokyo release is purpose‑built to deliver better employee and customer experiences, supercharge automation and trust in operations, and accelerate value in ways that are good for people, good for the planet, and good for profits. There’s simply no reason for any organisation to shy away from a. SaaS integration profiles pull your company's software usage information from software vendors. ServiceNow builds and maintains spokes, flow templates, and solutions and certifies them for Now Platform ® releases. Reduce administrative burdens with mobile debrief and streamline inventory management for the field. We would like to show you a description here but the site won’t allow us. Release Phases. Open any record or create a new record. With today’s introduction of the Now Platform Quebec release , ServiceNow is delivering new innovations to help businesses power through the pandemic and thrive in. The release management lifecycle consists of five steps, which include planning, building, testing, preparing, and deploying a software update. ServiceNow is a comprehensive platform designed to support and streamline the DevOps lifecycle. Speed new products to market and quickly turn services into revenue. Give users a powerful, consumer-grade. o. Organizations face mounting pressure to streamline their processes and improve productivity and performance, often with tighter budgets and fewer resources. Release management incorporates goals and long-term strategic planning, as well as the individual tactical steps. Orchestrate work intelligently, anytime. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. Release management is the process of coordinating. How search works: Punctuation and capital letters are ignored. Combine Customer Service Management with other products and apps to create a powerhouse customer experience platform. Rome is the ninth platform release I’ve overseen at ServiceNow. Live. Order Management for Telecommunications. IT Service Management. This allowed the resolution team in an organization to view, manage, and resolve incidents from anywhere and faster. • Application Repository: Better governance for custom apps. Project Portfolio Management is available with Strategic Portfolio Management. First of all, it is a lightweight and highly organized automated process that increases efficiency, transparency, consistency, and compliance in the Release Management process. We use cookies on this site to improve your browsing experience, analyze individualized usage and website traffic, tailor content to your preferences, and make your interactions with our website more meaningful. Equip technicians with what they need to complete jobs on the first visit. Description. Select Gates and the ServiceNow Change Management pre-deployment gate. Documentation Find detailed information about ServiceNow products, apps, features, and releases. And while emergent technologies and expanding connectivity have made it possible for companies to do more and reach wider audiences than ever before. The latest Vancouver release introduces the Generative AI Controller, allowing developers to easily implement artificial intelligence in apps, scripts, and flows. September 22, 2022. The Utah release boasts many new features to ServiceNow products such as CSM, HRSD, FSM, and CMDB. Learn More. Access a central dashboard to monitor overall health and safety of. Speed new products to market and quickly turn services into revenue. Impact Accelerate ROI and amplify your expertise. ServiceNow, NVIDIA, and Accenture today announced the launch of AI Lighthouse, a first-of-its-kind program designed to fast-track the development and. The Vancouver release of Now Platform and its Now Assist add-ons is scheduled for release on September 29, 2023. ServiceNow Release Management provides a centralized view of all release activities, making it. ServiceNow unveils transformative innovations at Knowledge 2023. They can be assigned to the proper owner using AI and machine learning. The type and number of phases would depend upon the release management process of your organization. There's more content available only to authenticated users. Empower everyone with Now Assist and accelerate productivity across the enterprise. Automate and connect anything to ServiceNow. Plugins Activate the Release. • Start by defining a minimum viable set of policies as part of a starter management approach IT change management gives organizations more control over the changes they implement, allowing for effective administration every step of the way, including planning, risk assessment, and tracking. Reduce customer effort, frustration, and contact volume. Generative AI —where machines “understand” human language and respond to and act on it—can make that happen. DevOps change processes will be enabled with automated change approvals and governance. The ServiceNow® Change Management application provides a systematic approach to control the life cycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT services. An activity performs a discrete task as part of a multistep. Change Management release notes - Product Documentation: San Diego - Now Support Portal The ServiceNow® Change Management application provides a modern. Enterprise Asset Work Management: The ServiceNow Utah release introduces new features that enable companies to enhance asset reliability. Integrate with ServiceNow change management - Azure Pipelines support integration with ServiceNow to improve collaboration between development and IT teams. “ServiceNow has provided frictionless ways for colleagues to handle their IT; it has removed a lot of mundane tasks and certainly made onboarding new. A new plugin that provides alignment with proven ITIL practices is introduced in this release. Provide resilient services that increase productivity and create amazing experiences wherever your employees work. Connect Virtual Agent to packaged integration solutions for password reset, client software distribution, access. You can also drag a task to change its start date if the. itsm. Order Management for Telecommunications. First of all, it is a lightweight and highly organized automated process that increases efficiency, transparency, consistency, and compliance in the Release Management process. Select the service connection you created earlier and fill out the required fields as follows: ServiceNow connection: Connection to the ServiceNow instance used for change management. While release management processes may vary and should be customized for each organization,. March 23, 2022. ServiceNow Release Management brings the power of advanced automation to the release management process. This Software-as-a-Service solution from Siemens. Make your current systems and tools work better together with the “platform of platforms” for insurance. ServiceNow Audit Management prioritizes internal audit engagements to eliminate recurring audit findings and enhance audit assurance and productivity. 95% efficiency gain in customer support. The ServiceNow Vancouver release is really a huge step forward, with incremental capabilities that help customers and partners, said Jason Wojahn, CEO of Thirdera, a Broomfield, Colo. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. New to the London release, ServiceNow® Test Management 2. This release follows ServiceNow’s Q2 2020 acquisition of App4Mation’s 4Facility. Release Management. Scale order management to take on modern telecom opportunities and build for customer success. Loading. Following thorough testing and approval. Significant expansions to the Now Platform offer customers new, faster, and more efficient ways to work. Impact Accelerate ROI and amplify your expertise. Solutions that found traction with IT technologists are now helping connect everyone and everything at a company. The world of work is changing faster than ever, but one thing remains the same: When technology unleashes human creativity and passion, everyone benefits. Change approval policies - Product Documentation: Tokyo - Now Support Portal. Documentation Find detailed information about ServiceNow products, apps, features, and releases. ‑ July 26, 2023 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its second quarter ended June 30, 2023, with subscription revenues of $2,075 million in Q2 2023, representing 25% year‑over‑year growth, 25%. Learn how to use the ServiceNow® Release Management application to plan, schedule, and control the deployment of IT services across the enterprise. Implementing the Release Management process in ServiceNow provides a lot of benefits to enterprises. Skip to page content The ServiceNow Madrid release rolled out exciting new features. Keep pace with changing regulations using ServiceNow Regulatory Change Management (part of the ServiceNow Integrated Risk. Do more with IT Service Management. Pablo Stern. The ServiceNow Communities application built on the Now Platform. • With strong ServiceNow development management practices, you also have effectively defined development standards, guidelines for customization and configuration, a development process flow, and a release management process. The processes are typically broken into three phases: The development team creates new code or features.